The process to purchase a MetroCard for the New York Subway is different from the process to purchase tickets for the Bay Area Rapid Transit in San Francisco. From the flowchart above by Aaron Reiss, it’s clear that it takes a lot more screen touches to get a MetroCard, but that’s only part of the story. The interesting part is why the two systems’ machines are so different. Different timing means different goals.
Metrocard purchasing workflows compared
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How the American Work Day Changed in 15 Years
The American Time Use Survey recently released results for 2018. That makes 15 years of data. What’s different? What’s the same?