Amazon stores voice recordings indefinitely

July 3, 2019

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Alfred Ng for CNET:

Sen. Chris Coons, a Democrat from Delaware, sent a letter to Amazon CEO Jeff Bezos in May, demanding answers on Alexa and how long it kept voice recordings and transcripts, as well as what the data gets used for. The letter came after CNET’s report that Amazon kept transcripts of interactions with Alexa, even after people deleted the voice recordings.

The deadline for answers was June 30, and Amazon’s vice president of public policy, Brian Huseman, sent a response on June 28. In the letter, Huseman tells Coons that Amazon keeps transcripts and voice recordings indefinitely, and only removes them if they’re manually deleted by users.

Marvelous.